Privacy Policy
Effective Date: March 5, 2026
CueCraft ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the CueCraft mobile application and website (collectively, the "Service"). Please read this policy carefully. By using the Service, you agree to the practices described herein.
1. Information We Collect
Information You Provide
- Account information (name, email address) when you create an account
- Profile preferences and settings you configure within the app
- Yoga sequences, class plans, and other content you create
- Communications you send to us (support requests, feedback)
Information Collected Automatically
- Device information (device type, operating system, unique device identifiers)
- Usage data (features used, interactions, timestamps)
- Log data (IP address, browser type, access times, pages viewed)
- Analytics data collected via privacy-respecting analytics tools
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Personalize your experience and deliver relevant content
- Process transactions and send related information
- Send administrative messages, updates, and security alerts
- Respond to your comments, questions, and support requests
- Monitor and analyze usage trends to improve the Service
- Detect, prevent, and address technical issues and fraud
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service providers: With trusted third-party vendors who assist us in operating the Service (hosting, analytics, customer support), subject to confidentiality obligations
- Legal requirements: When required by law, regulation, or legal process
- Safety: To protect the rights, property, or safety of CueCraft, our users, or the public
- Business transfers: In connection with a merger, acquisition, or sale of assets, in which case your information may be transferred
4. Data Storage and Security
We implement industry-standard security measures to protect your information, including encryption in transit and at rest. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your data is stored on secure servers. We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
5. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Portability: Request a portable copy of your data
- Opt-out: Opt out of marketing communications at any time
To exercise any of these rights, please contact us at privacy@cuecraft.app.
6. Third-Party Services
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.
7. Children's Privacy
The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete it promptly. If you believe a child has provided us with personal information, please contact us at privacy@cuecraft.app.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Effective Date" above. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Privacy inquiries: privacy@cuecraft.app
- General support: support@cuecraft.app